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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donald

January 2, 2026

5  out of  5
rating by Donald
"Excellent services as always"
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Gianni Verdone

January 2, 2026

5  out of  5
rating by Gianni Verdone
"I want to thank Jessica at State Farm for helping me find a solution to my issue. She was very professional, knowledgeable, and efficient throughout the entire process. Jessica worked quickly while still making sure everything was explained clearly. I really appreciate her help and excellent customer service."
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Ross Bailey

December 29, 2025

4  out of  5
rating by Ross Bailey
"I was attended to very promptly and taking care of very well take care Happy New Year!"
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Sissy B

December 25, 2025

2  out of  5
rating by Sissy B
"Have been with angel halls office several yrs now. Good group in this office. My only complaint isn't with this office but with state farm Corp, that they'd get better pricing deals and coverage especially here in florida.. UPDATE:, here we are several months later after this post & things haven't gotten any better. If anything it's gotten worse. I've been double paying for months now & still they always say I'm a month behind which is simply not true & even when it shows paid by the very next day another payment due that month randomly appears. What a coincidence that they say I was behind on the day someone hit me & now won't pay the PIP. Where's my money really been going? No 1 can seem to give me a straight answer. They say 1 thing but the facts show another. Proof is right there in black & white yet it's always the same answer saying they'll check into it & it takes me calling back days later to get a bs answer."
We responded:
"Thank you so much for being a loyal client of Angel Halls Office over the years! We truly appreciate your kind words about our team. We understand your concerns, especially here in Florida. Please know that we are always advocating for our customers and will continue to work with State Farm to provide the best options possible."
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Jessica Rodgers

December 19, 2025

5  out of  5
rating by Jessica Rodgers
"Chelsea Smith is who took care of me today and she was absolutely awesome. Took care of everything I had questions about and made all the adjustments that were necessary. I greatly appreciated her!!"
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rickey wilcox

December 12, 2025

5  out of  5
rating by rickey wilcox
"Jessica was awesome to work with and very professional"
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Elaine Bramlitt

December 2, 2025

5  out of  5
rating by Elaine Bramlitt
"They are amazing people to deal with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. We look forward to serving you again!"
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Ed Williams

November 19, 2025

5  out of  5
rating by Ed Williams
"always courteous and helpful answering any of your questions"
We responded:
"Thank you for your wonderful feedback! "
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Kathryn H.

November 19, 2025

4  out of  5
rating by Kathryn H.
"Staff is super outgoing and helpful. 4 Stars only due to premium prices State Farm charges. A ridiculous amount for a safe driver with no accident history. Florida is an insurance run State, so there it is."
We responded:
"Thank you for sharing your feedback! At Angel Hall Agency in Palm Coast, we’re proud of our outgoing and helpful staff who are dedicated to providing excellent insurance service. We understand that premium prices can be a concern, especially in Florida’s challenging insurance market. Please know we’re here to work with you to find the best coverage options possible. We appreciate your trust in Angel Hall Agency and look forward to assisting you further."
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Jon Eaton

November 12, 2025

5  out of  5
rating by Jon Eaton
"I linked up with Angel Hall's agency when I was in Palm Coast, and when I moved to Jacksonville I kept them around because they're unbelievably nice people who help you whenever you need help. I call them up for an issue and it's resolved in 5 seconds. They're that dang good!"
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear that the Angel Hall Agency in Palm Coast has been able to provide you with quick and reliable insurance support, even after your move to Jacksonville. Our team takes great pride in being there for you whenever you need help. We truly appreciate your loyalty and look forward to continuing to serve you with the same level of care and dedication!"
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Amanda

November 12, 2025

5  out of  5
rating by Amanda
"Luke was so helpful and made the life insurance process easy and quick!"
We responded:
"Thank you for your wonderful feedback! At Angel Hall Agency in Palm Coast, we’re delighted to hear that Luke made your life insurance process easy and quick. Providing helpful and efficient insurance service is our top priority, and we’re glad Luke delivered just that. We appreciate your trust in Angel Hall Agency and look forward to assisting you with any future insurance needs!"
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Jason Grimsley (Jr.Spice)

November 8, 2025

1  out of  5
rating by Jason Grimsley (Jr.Spice)
"Unprofessional in it for the money just like every other insurance company look elsewhere"
We responded:
"We’re sorry to hear about your experience. At Angel Hall Agency in Palm Coast, we strive to provide professional and personalized insurance service focused on our clients' best interests—not just business. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have. Please feel free to reach out so we can better assist you."
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Barbara Golbach

November 7, 2025

5  out of  5
rating by Barbara Golbach
"Took only a couple of minutes to take care of business."
We responded:
"Thank you for your feedback! We're glad to hear that your experience was quick and efficient. "
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Roslynne Mayer

November 6, 2025

5  out of  5
rating by Roslynne Mayer
"Angel is truly well named! She is a lovely, kind lady and I'm so grateful for her compassionate assistance after the sudden death of my husband. She and Nikki were wonderful to me. Thank you both so much!"
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Doreen Reimann

November 3, 2025

5  out of  5
rating by Doreen Reimann
"Jessica is so sweet and professional whenever I call and Michael my agent is always kind, knowledgeable and personable. Jessica knew we lost my Mom in September, shortly after speaking to her we received a sympathy card. Thank you Jess!!"
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Charlie Thorpe

October 30, 2025

5  out of  5
rating by Charlie Thorpe
"Jessica’s assistance was critical in taking care of my visit."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Reggie Harper

October 21, 2025

5  out of  5
rating by Reggie Harper
"Called State Farm due to a notice received. Jessica took initiative to help me and not let me get upset. Quite pleasant to deal with under the circumstances."
We responded:
"Thank you for the 5-star review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ms Jones

October 8, 2025

5  out of  5
rating by Ms Jones
"Jess assisted me with calling my ex insurance company since I couldn’t get a hold of them through the bot blockage to cancel my policy she went out and beyond to contact them for me making my transformation, smoother, and stress-free I am very pleased with Jess’s assistance and also excited to back with State Farm"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jess was able to go above and beyond to assist you in contacting your previous insurance company and making your transition to the Angel Hall Agency smooth and stress-free. Your satisfaction means a lot to us, and we're excited to have you!!"
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Dee Townsend

September 27, 2025

5  out of  5
rating by Dee Townsend
"Angel is a great agent and her office staff are kind and helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Angel Hall State Farm. If you ever have any questions or need assistance, we’re here to help!"
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tori jensen

August 19, 2025

5  out of  5
rating by tori jensen
"Been using this location for years, I worked with Nikki today and she was great! Took time to explain everything to me and made sure I was happy with my policy."
We responded:
"We’re honored by your positive feedback! Nikki is a delight, we are so happy to have her on our team! We look forward to continuing to provide you with great service for years to come. "
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R S

August 5, 2025

1  out of  5
rating by R S
"Poor customer service. The office failed to file the correct financial responsibility form following an accident which resulted in a driver’s license suspension. Robin has been of no assistance and has been rude, unprofessional, and provided incorrect information by indicating the claims department needed to handle the issue. Claims does not do this. It is the responsibility of the agent or their staff."
We responded:
"Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced. Providing excellent customer service is very important to us, and we regret that we did not meet your expectations in this situation. "
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Alan Hughes

August 5, 2025

5  out of  5
rating by Alan Hughes
"Courteous and professional response"
We responded:
"Thank you for five stars!"
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Dee Kiraly

July 31, 2025

5  out of  5
rating by Dee Kiraly
"Spoke with Robin, so helpful and pleasant. Definitely in good hands 🙌"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Robin was helpful and pleasant. We're glad you feel you're in good hands—it's our goal to provide the best service possible. If you need anything else, we're here to help!"
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Becca Webb

July 17, 2025

5  out of  5
rating by Becca Webb
"Wonderful people at home feel."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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TheReadytoride

July 8, 2025

5  out of  5
rating by TheReadytoride
"Spoke with Nikki from State Farm Palm Coast office. Very knowledgeable very helpful."
We responded:
"Thank you for your kind words! We're delighted to hear that Nikki provided you with knowledgeable and helpful service. At Angel Hall Agency, we pride ourselves on delivering excellent insurance support to our community. If you ever need assistance with your insurance needs, please don't hesitate to reach out!"