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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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R J K

August 5, 2025

1  out of  5
rating by R J K
"Poor customer service. The office failed to file the correct financial responsibility form following an accident which resulted in a driver’s license suspension. Robin has been of no assistance and has been rude, unprofessional, and provided incorrect information by indicating the claims department needed to handle the issue. Claims does not do this. It is the responsibility of the agent or their staff."
We responded:
"Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced. Providing excellent customer service is very important to us, and we regret that we did not meet your expectations in this situation. "
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Alan Hughes

August 5, 2025

5  out of  5
rating by Alan Hughes
"Courteous and professional response"
We responded:
"Thank you for five stars!"
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Dee Kiraly

July 31, 2025

5  out of  5
rating by Dee Kiraly
"Spoke with Robin, so helpful and pleasant. Definitely in good hands 🙌"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Robin was helpful and pleasant. We're glad you feel you're in good hands—it's our goal to provide the best service possible. If you need anything else, we're here to help!"
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Becca Webb

July 17, 2025

5  out of  5
rating by Becca Webb
"Wonderful people at home feel."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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TheReadytoride

July 8, 2025

5  out of  5
rating by TheReadytoride
"Spoke with Nikki from State Farm Palm Coast office. Very knowledgeable very helpful."
We responded:
"Thank you for your kind words! We're delighted to hear that Nikki provided you with knowledgeable and helpful service. At Angel Hall Agency, we pride ourselves on delivering excellent insurance support to our community. If you ever need assistance with your insurance needs, please don't hesitate to reach out!"
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Christine Bertolini

July 8, 2025

5  out of  5
rating by Christine Bertolini
"Walked in, not knowing who I was going to see, but I was hoping it would be a woman. BINGO!.......And there appeared Jessica!!!!! Immediately, I knew I was in the right place at the right time, and I was delighted to have met her. She is so young, so courteous, and yet so intelligent. Jessica had all the answers that I needed to ask, and I felt extremely confident that she would be able to accommodate me in the right direction. I love the fact that she was able to bundle my car/home insurances. That meant a lot to me! Thank you, Jessica, for your professionalism in helping me to make the right choices!"
We responded:
"Thank you so much for sharing your wonderful experience with Jessica at the Angel Hall Agency in Palm Coast, FL! We're thrilled to hear that Jessica’s professionalism, knowledge, and courteous service made you feel confident and well cared for. Bundling your car and home insurance is a great way to save, and we're glad she could help you find the right solutions for your needs. At Angel Hall Agency, we strive to provide personalized insurance support, and your kind words truly mean a lot to us. "
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Mark Wilhelm

June 28, 2025

5  out of  5
rating by Mark Wilhelm
"Absolutely Great Experience at State Farm Insurance .I have all my Insurance at Angel Hall Insurance .Life , Auto and Renters Insurance. Highly Recommended Business. Very Friendly Staff , Michael ☆ Luke☆ and Receptionist in Front. And Not to Forget ALL THE STAFF in back. Looking Forward to Dealing with this Business for Years to Come ❤️ 😍 👌 👍 😀"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Angel Hall State Farm Insurance. Our team is dedicated to providing excellent service and support to our clients, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!"
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Susan Foster

June 27, 2025

5  out of  5
rating by Susan Foster
"Nikki is always pleasant to talk to, very knowledgeable and helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service for years to come. Thank you for choosing Angel Hall State Farm for your insurance needs. "
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Rushel Duckwitz

June 18, 2025

5  out of  5
rating by Rushel Duckwitz
"Our visit yesterday reminded me how much I appreciate this insurance office. Our family joined the Angel Hall State Farm office two years ago. The team of Nikki and Kelsey have been outstanding in moving our accounts from one state to another. They have helped us establish our new home and auto insurance needs seemlessly. Thank you for your efficiency and expertise. Rushel Duckwitz."
We responded:
"Thank you for the five-star review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs for years to come. "
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Julie Raia

June 16, 2025

5  out of  5
rating by Julie Raia
"Had the pleasure of speaking to Paola! She was the most friendly, knowledgeable & caring lady! She made paying my bill effortless! Highly recommend this office for all your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Paola provides! Thank you for choosing Angel Hall State Farm for your insurance needs."
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Gail Mastrullo

June 16, 2025

5  out of  5
rating by Gail Mastrullo
"Robin was very helpful..everyone else. ALSO."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us, specifically with Robin; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chris Cunningham

June 16, 2025

5  out of  5
rating by Chris Cunningham
"Angel Hall office personnel are very professional and do their best to handle our needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Edgar Anderson

June 13, 2025

4  out of  5
rating by Edgar Anderson
"Prompt service for over 20 years."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing Angel Hall State Farm for your insurance needs!"
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john kania

June 10, 2025

5  out of  5
rating by john kania
"Always great to deal with! Robin is great, very helpful. She is also a good investigator. Could not figure out why could not see things on the app, she figured it out. Great Job!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our office here in Palm Coast. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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michael foley

June 3, 2025

5  out of  5
rating by michael foley
"I just transferred to this Palm Coast branch of State Farm from a different State Farm. I called up with a question. I talked with Nikki for a while. Nikki was completely knowledgeable on the multiple subjects that we discussed, along with being friendly, patient, and enjoyable to talk to."
We responded:
"Thank you for reviewing the review! We’re thrilled to know you had a positive experience with our insurance agency here in Palm Coast, specifically with Nikki! your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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ANA CLAUDIA NEMES RIBEIRO

June 3, 2025

5  out of  5
rating by ANA CLAUDIA NEMES RIBEIRO
"Great Customer Service!! Jess Gallicchio was excellent!!"
We responded:
"Thank you for 5 stars! We look forward to continuing to provide you with great service on all of your insurance needs! If there is anything else we can do, just let us know!"
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Sarah

May 28, 2025

5  out of  5
rating by Sarah
"Paola was very nice on the phone"
We responded:
"Thank you for your 5-star review! The Angel Hall State Farm Team and I are happy to be your good neighbor! "
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Honeybby Sandra

May 27, 2025

5  out of  5
rating by Honeybby Sandra
"I been w Angel over 20yrs. She n ur team is the BEST!! I cn write a book..Lol...I'm nt, I will just say, I needed some important papers asap n Angel came out HERSELF to hand deliver thm papers to my job🩷🩷 U guys will b getting the best insurance agent I ever met."
We responded:
"Thank you for taking the time to share! We’re glad to know you’re satisfied with the service here at the Angel Hall State Farm office here in Palm Coast. We look forward to continuing to work with you on all of your insurance needs. Thank you!!"
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Jason Harrison

May 27, 2025

5  out of  5
rating by Jason Harrison
"Super helpful and friendly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Donna Venuti

May 21, 2025

1  out of  5
rating by Donna Venuti
"This is the worst agency I've ever dealt with. Makes mistakes all the time, says they are going to do something and don't do it"
We responded:
"Thank you for your feedback. This is not the experience we want our policy holders to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
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Pamela Foster

May 16, 2025

5  out of  5
rating by Pamela Foster
"Brooke at State Farm provided excellent proactive service and advised me to get a wind mitigation inspection to possibly lower my insurance rate, and that is what happened. The inspection resulted in a considerable rate reduction. Thanks Brooke for putting customer needs first!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Brooke was able to provide you with proactive service and valuable advice regarding the wind mitigation inspection. It's fantastic to know that it resulted in a considerable rate reduction for you. We pride ourselves on putting our customers' needs first, and we're glad Brooke could assist you in achieving that. "
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Maria Fay Dublon

May 15, 2025

5  out of  5
rating by Maria Fay Dublon
"Agent Jess has been most helpful to me as Cancer customer who has no patient. She is most knowledgeable about State Farm product & what they offer. I came for Auto & she will forward my info for Home Insurance- trying to move from Southern Oaks Insurance & bundle with auto State Farm. Thank you for great agent who is most patient & knowledgeable with State Farm Insurance product"
We responded:
"Thank you so much for your thoughtful review! We're so glad to hear that Agent Jess has been a great help to you during this time. Her knowledge and patience truly make a difference, and we're happy that she could assist you with your auto insurance needs and guide you toward home insurance as well. Bundling your policies is a smart move, and we're here to support you every step of the way. If you have any more questions or need further assistance, don’t hesitate to reach out. Thank you for choosing State Farm!"
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Allison McMeel

May 13, 2025

5  out of  5
rating by Allison McMeel
"Always a pleasure"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Grabba 386

May 13, 2025

5  out of  5
rating by Grabba 386
"Angel Hall is literally the best insurance company I've ever worked with. Best prices, best coverage, and best service!"
We responded:
"Thank you for your incredible feedback! We're thrilled to hear that you consider Angel Hall the best insurance company you’ve worked with. Providing the best prices, coverage, and service is our top priority, and it’s wonderful to know that we’ve met your expectations."
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Lorraine Castro

May 13, 2025

5  out of  5
rating by Lorraine Castro
"I have always received great customer care at Angel Hall-Statefarm Insurance Agency. My questions and issues are handled quickly and always to my liking. Thank you!"
We responded:
"Thank you for your kind words! We’re so glad to hear that you’ve consistently received great customer care at Angel Hall-State Farm Insurance Agency. It’s our goal to handle your questions and issues promptly and to your satisfaction. Your feedback means a lot to us, and we appreciate your trust in our team. "